Client Management Team

Ted Chappell
Chief Technology Officer
As CTO, I bridge the gap between Product, Development, and Service, leveraging my experience and understanding of the industry to drive value for clients.

Seth Petersen
Chief Marketing & Product Officer
I’m dedicated to maximizing your AventX success. Through personalized engagement and strategic marketing, I’ll drive ongoing value. In my free time, I unwind by catching Red Sox and Patriots games.

Mike Piland
Solutions Architect
I have worked for STR Software for more than 20 years, serving nearly every role in the company along the way. I’m passionate about two things—tennis and helping customers simplify data and document delivery from ERP systems.

Tammy Bart
Senior Client Manager
Whether answering a question or planning a new use case for AventX, I enjoy helping clients. As an avid reader, I’m a big fan of Chuck Palahniuk (“Fight Club”) and Harry Potter (the books & movies). But don’t call me a Potterhead.

Steve Enderle
Service Delivery Engineer
For me, a support call is more than fixing an issue, it means finding the root and educating. Outside the office, you’ll find me traveling—anything from a short road trip to an off-the-grid destination.

Shari Fowler
Senior Customer Success Manager
My goal is to make sure our customers are getting the most from their AventX implementations. My daughter and son will both be graduating from college soon, so I’m looking forward to focusing on personal activities, like yoga and traveling!

William Pickerell
Software Engineer
My role is to help customers get quick, uncomplicated answers. In my personal time, I enjoy video games, reading, and movies and TV–usually the sci-fi and fantasy genres.

Jeff Skelton
Service Delivery Engineer
Accurate and fast support for our customers is my goal. Beyond that, I love playing sports (like golf and bowling) and watching Detroit’s professional teams.

George Sushkoff
Service Delivery Engineer
For 20+ years, I’ve helped customers understand the ins and outs of their AventX implementations. My spare time is spent mostly in the water—swimming with a local USMS team (in the pool or the James River) or playing water polo.